Medical Office Assistant
You will Learn
- Professional communication
- Health care terminology
- Safety in a health care environment
- Professionalism and ethics
- Problem solving, critical thinking, decision making
- Information literacy and medical transcription
- Quality management in a health care environment
- Patient records management and medical billing
- Physician assistance and clinical procedures
- Chronic disease management protocols
- Medical and business computer applications
- Word processing and data management
- Keyboarding skills
You will expect
- Lectures, seminars, and demonstrations
- Group work and student presentations
- Case simulations, exercises, and role practice
- Computer lab work
- Written exams
- Quizzes
- Assignments
- Journal writing
- Three-week practicum experience
Admission requirements
- Grade 12 graduation, or equivalent
- English 12 or English language proficiency, or equivalent
- An immunization record showing a current influenza vaccination
- Criminal Record Check (CRC)
Recommended Characteristics
- · Ability to deal with clients, colleagues, and staff in a tactful and courteous manner
- · Personal hygiene, grooming, and appearance acceptable to a medical environment
- · High standard of honesty, integrity, and professionalism
- · Ability to maintain confidentiality
- · Good hearing and vision in order to be able to interpret medical dictation
- · Attention to detail, accuracy, patience, and ability to work well under pressure
- · Good command of written and spoken English
- · Ability to organize, problem-solve, and set priorities
- · Good human relation skills
- · Ability to work effectively in a team environment
- · Basic computer literacy
COURSE
- Medical Adm Procedures
- Medical Terminology for MOA 1
- Medical Speed & Accuracy 1
- Medical Terminology for MOA 2
- E-Communications Management
- Med Speed & Accuracy for MOA 2
- Medical Documentation
- Medical Transcription for MOA
- Medical Billing
- Clinical Procedures
- Practicum
Marking Scheme
Most classes will have two exams; each will be counted at least 30% toward the final grade. For some classes, there will be case studies, term projects, presentations, etc. in general, class attendance will be 5%, HW assignments will be 10%, two exams at 60%, Presentation, Participation, and Term project will be counted at 25%. For details, please refer to individual syllabus for each class.